Frequently Asked Questions

Start with the details that matter to your next look. Online purchasing is not yet available. Email support@amaratress.com if you need assistance.

Who operates Amara Tress?

Amara Tress is operated by Delight Fashion and Beauty LLC in Texas, USA.

Can I browse outside normal business hours?

Yes. The online storefront is available to browse around the clock. For assistance, email support@amaratress.com.

How do I contact you?

Email support@amaratress.com. Include a product link for product questions or your order number for order questions. Do not email card security information or passwords.

What is the difference between a wig and bundles?

A wig is constructed as a wearable unit. Bundles are lengths of wefted hair used for an installation or other styling project. Check what is included in the exact listing; a bundle set does not automatically include a closure or frontal.

What is a closure or frontal?

These are separate lace-based pieces used in some hair installations. Their construction and dimensions differ. Match the piece to your intended installation and check the exact specifications with your stylist.

How do I choose a texture?

Compare the pattern in the listing and consider the styling routine you want. Similar texture names can look different between products. Use the Texture Guide as a starting point.

How do I compare hair lengths?

Read the measurement method and option in the product listing. A curl pattern and styling can change where hair appears to fall. Our Length Guide explains what to check.

Does density describe hair quality?

Density is a fullness label, not a guarantee of origin, lifespan or quality. Compare the construction, length and specifications of the actual product rather than choosing by percentage alone.

How do I check cap fit?

Take the measurements requested for the product and compare them with its confirmed size chart. Do not assume that a label such as medium or adjustable guarantees a fit. See Cap Size Guide.

Does glueless mean one construction fits everyone?

No. Retention features and fit vary by product. Check the cap, straps, band and installation instructions for the exact unit.

Are pre-plucked and pre-cut the same?

No. These labels describe different preparation steps. Confirm what has been done to the hairline and lace on the specific option before cutting or changing it.

Will my result look exactly like the photograph?

Photos show a styled example. Lighting, parting, finishing and the wearer can affect appearance. Confirm the selected color and construction rather than relying only on an image.

Can I color, bleach or heat-style the hair?

Do not assume that every product supports the same treatment. Ask for item-specific permission and limits before using heat or chemicals, and consult a qualified stylist when appropriate.

How many bundles should I buy?

It depends on the style, lengths, weight per bundle, desired fullness and whether you use a closure or frontal. Ask your stylist for a plan before ordering. See Bundle Planning Guide.

What comes in a bundle set?

Use the exact listing and selected option to confirm bundle count, individual lengths and whether a closure or frontal is included. Contact us if the title, description or image differs.

Which hair origin or grade should I choose?

Treat origin and grade labels as product-specific supplier information. They do not by themselves establish quality or lifespan. Ask us to clarify any claim you need before purchasing.

How often should I wash or condition the hair?

Use the care instructions supplied for the exact product. Wear, styling products and construction affect care needs. Avoid applying one fixed routine to every item.

Can I get advice before choosing?

Yes. Email the product link, selected options and the detail you want to check. We will clarify the available product information rather than guess about fit, stock or suitability.